Welcome to Offerman Automotive, Inc., the trusted choice for auto repair in Fort Myers. We are a family owned and operated full service auto repair facility that focuses on exceptional customer service, advanced technical knowledge, and unparalleled workmanship. We would personally like to invite everyone to experience the difference our shop provides its clients.
Our goal has always been to provide the best auto repair in Fort Myers. We understand car trouble is one of the most inconvenient problems anyone can have. That's why we strive to make auto repair easier for you by providing a clean, upbeat, and reputable place where people are smiling and eager to help you. We have chosen our staff based on surrounding ourselves with caring, friendly, and fun people to ensure better work quality and happier clients.
So, have you been looking for a Fort Myers auto repair business that's trustworthy, fair, and honest? Are you looking for a shop that won't charge you for things you don't need? Would you like to be able to hand your keys over to someone who will fix your car properly, the first time? Well, look no further! Our team of certified professionals is more than capable of fixing your car and even happier to do it. When you enter our shop, you become part of our family.
Each time you come to see us; we strive to give you the best experience in auto repair Ft. Myers has to offer. We have put together a short list of some of the reasons that our clients have told us they have returned to our repair shop and why they have that comfortable feeling when referring family and friends to Offerman Automotive, Inc.
Our clients know that we have competent technicians working on their vehicle and we employ ASE certified professionals. Our technicians love what they do and are constantly involved in continuous education via seminars, classes, webinars, testing, and more. Even our service consultants are ASE certified. Our clients know their vehicles are cared for properly by people trained to do so.
12 month/12,000 mile warranty on most automotive repairs, which includes parts and labor.
We provide FREE maintenance inspections while your vehicle is being serviced and/or repaired. Our staff of professionals will document any recommended service and prioritize it for you according to your driving habits. We also offer FREE pre-purchase vehicle inspections for our clients.
In most cases, we are able to provide same day service as well as a complimentary pick up & drop off service to our valued clients. In some cases, a rental car is necessary. Our relationship with Avis just across the street will ensure you're in a great car for a fair price, quickly! We make every effort to work around your schedule and get you back on the road fast, all while providing the best auto repair in Fort Myers!
With the complexity of today's vehicles, it is imperative to have your car serviced by the best. At Offerman Automotive, we have the equipment, technology, & knowledge to service most domestic and import vehicles. In addition to being your premier provider of auto repair in Ft. Myers, we are a full service tire dealer and installer. Our state-of-the-art tire mounting machine, Roadforce tire/wheel balancer, and digital alignment equipment all contribute to the best ride possible for your application.
Our 10-step process we implement every day, to every job:
We listen to your requests and concerns regarding your vehicle, very carefully. Please feel free to try to duplicate any noises you're hearing and/or describe any weird shaking, vibrations, etc. We will ask you questions concerning the described symptoms. Some of our questions will make little to no sense but it all helps us determine the best way to go about your car's repair. We will also confirm and/or update your personal contact information to be sure you receive all of our latest news, warranty information, and discount offerings.
Sometimes, we will ask to look at the vehicle with you. We may also ask to go for a ride with you or simply show you something once the car is lifted up inside the shop. Communication and transparency are critical in auto repair, and in any other business for that matter.
After the initial paperwork and communication steps are taken, we will make sure you have a ride to work, back home, etc. If necessary, we will have your vehicle towed in and/or arrange a rental car for you while repairs are being performed.
Our Service Manager will then examine your repair order to match it with the most suitable technician for the job.
Initial inspection and/or test driving will begin the diagnostic process. We will focus on the primary complaint and take the necessary steps to resolve it. Our team is also trained to spot any other needed repairs and/or maintenance for your sfety and the life of your car.
Upon completing our diagnostic testing, we will put together an estimate to repair as well as any other recommendations we may have whether it is a necessary repair or suggested maintenance for future visits.
At this time, we will contact you with an estimate and our recommendations. No repairs will begin until we have your approval. In order for you to feel totally comfortable, we will explain in great detail what is going on with your car. We can even email or text you photos showing broken or worn parts so you remain in full control of your auto repair. It's your car, and it's your decision! This step is one which truly sets us apart from many Fort Myers auto repair businesses.
Only after your approval, will our expert technicians be handed an updated repair order and estimated time of completion to fix your car and get you back on the road.
Upon completion of the auto repair, the same technician that initially test drove your vehicle and performed the repair, will test drive it again to confirm the job is complete.
At this time, one of our certified service consultants will go over the car once again, document the "out" mileage, clean off any pesky fingerprints, remove the paper floor mat (we didn't think you wanted that left inside your car), make sure your paperwork is in order, and call you to let you know your car is ready. If you need a ride, please don't hesitate to ask.
One of the most important aspects in our daily lives is our vehicle. Our vehicle is also one of the largest investments we all have. Our staff will help you manage your vehicle's maintenance needs as well as any unexpected repairs. When maintenance and repairs are handled properly, your vehicle will last longer and perform better in the meantime. For example, by performing proper preventative maintenance, you can help avoid costly catastrophic failures.
"We would rather see your car three times per year for basic maintenance than once per year, on a tow truck. Our mission is to create mutually beneficial relationships with our valued clients by simply providing the best auto repair in Fort Myers." - Kevin Offerman, President
At Offerman Automotive, Inc., we strive to remove the stress from auto repair! Please, come in or call today and speak with one of our trained professionals or to just say, Hi! You'll be glad you did!
Please take a minute to read our reviews from real Fort Myers auto repair customers.